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SOLE Spotlight | Preparing Courses | January 2021

Published January 8, 2021

This SOLE Spotlight focuses on preparing your courses for the upcoming semester. It is very important that you remember to archive the course(s) you plan to re-use (option 1) or request a new copy (op ...

SOLE Spotlight | Grade Explanation and Gradebook Reports | 2020

Published November 19, 2020

Grade Explanation can be a useful tool for reviewing individual student grade calculations. Once grades have been entered for a student the Grade Explanation button will become available within the ...

SOLE Spotlight | Exam Troubleshooting | 2020

Published October 22, 2020

Exam Troubleshooting can begin before an exam is delivered in order to help alleviate technical concerns and exam day stress. By planning ahead, some technical issues may be avoided.

Avoid upgrading to macOS Big Sur on Apple devices

Published September 14, 2020

To prevent loss of internet connectivity and other possible problems, students and employees who use personally owned Apple computers for study or work should avoid installing the newest Mac operating ...

SOLE Spotlight | Preparing Courses | January 2021

Published January 8, 2021

This SOLE Spotlight focuses on preparing your courses for the upcoming semester. It is very important that you remember to archive the course(s) you plan to re-use (option 1) or request a new copy (op ...

SOLE Spotlight | Grade Explanation and Gradebook Reports | 2020

Published November 19, 2020

Grade Explanation can be a useful tool for reviewing individual student grade calculations. Once grades have been entered for a student the Grade Explanation button will become available within the ...

SOLE Spotlight | Exam Troubleshooting | 2020

Published October 22, 2020

Exam Troubleshooting can begin before an exam is delivered in order to help alleviate technical concerns and exam day stress. By planning ahead, some technical issues may be avoided.

Avoid upgrading to macOS Big Sur on Apple devices

Published September 14, 2020

To prevent loss of internet connectivity and other possible problems, students and employees who use personally owned Apple computers for study or work should avoid installing the newest Mac operating ...

HSC Seating Chart SOLE Site

Published August 31, 2020

A new application in SOLE is now available for site and course administrators to enter seating chart assignments for all fall courses and events. The application will support HSC’s contact tracing eff ...

Panopto Cloud Update 8/15

Published July 30, 2020

On Saturday, August 15, we will be making a number of updates to the Panopto Cloud infrastructure to improve performance and scalability. These updates will require downtime. We expect up to 3 hours o ...

SOLE Spotlight - Course Support and Preparing for Fall

Published July 30, 2020

While preparing your fall courses, you should have a plan in place to deliver course material remotely. Take time now to organize your course material and decide which tools and technology you plan to ...

SOLE Certificate Courses Series Dates Added

Published July 29, 2020

Application & Web Support Services would like to update you on our SOLE Certificate Course Series which provides training for Course and Site Administrators. Additional dates have been added to suppor ...

SOLE Spotlight | Panopto with Zoom | July 2020

Published July 9, 2020

Should you need to conduct an onsite lecture or presentation, classrooms will be limited to 50% capacity. You can synchronously conduct the session for the remaining 50% of offsite attendees by utiliz ...

Panopto Cloud Update

Published June 22, 2020

On Saturday, June 27, the Panopto Cloud will be updated with the latest features and improvements. These updates will require downtime. We expect up to 3 hours of downtime, with a target start time of ...

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