Blackboard Collaborate Ultra is a real-time video conferencing tool that lets you add files, share applications, and use a virtual whiteboard to interact. It is available to all SOLE courses and sites. Collaborate can be used for virtual classrooms, office hours and meetings to provide more possibilities for effective learning experiences and interactions. Collaborate with the Ultra experience opens right in your browser, so you don't have to install any software to join a session. Be sure that you are using Google Chrome, or Firefox for the best experience.
Blackboard Collaborate Ultra will replace Blackboard Collaborate Classic for the start of the spring 2020 semester.
Through our Collaborate license agreement, our customers receive 24/7 support from Collaborate. Visit the Knowledge Base first and then if additional help is needed, please call their toll-free number or Submit a Ticket directly at the site given below.
If sufficient support is not received from Collaborate or there appears to be a connection problem between Collaborate and SOLE please submit a ticket with SOLE Support.