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SOLE Spotlight | Exam Troubleshooting | 2020

Published October 22, 2020

Exam Troubleshooting can begin before an exam is delivered in order to help alleviate technical concerns and exam day stress. By planning ahead, some technical issues may be avoided.

Avoid upgrading to macOS Big Sur on Apple devices

Published September 14, 2020

To prevent loss of internet connectivity and other possible problems, students and employees who use personally owned Apple computers for study or work should avoid installing the newest Mac operating ...

HSC Seating Chart SOLE Site

Published August 31, 2020

A new application in SOLE is now available for site and course administrators to enter seating chart assignments for all fall courses and events. The application will support HSC’s contact tracing eff ...

Panopto Cloud Update 8/15

Published July 30, 2020

On Saturday, August 15, we will be making a number of updates to the Panopto Cloud infrastructure to improve performance and scalability. These updates will require downtime. We expect up to 3 hours o ...

SOLE Spotlight | Exam Troubleshooting | 2020

Published October 22, 2020

Exam Troubleshooting can begin before an exam is delivered in order to help alleviate technical concerns and exam day stress. By planning ahead, some technical issues may be avoided.

Avoid upgrading to macOS Big Sur on Apple devices

Published September 14, 2020

To prevent loss of internet connectivity and other possible problems, students and employees who use personally owned Apple computers for study or work should avoid installing the newest Mac operating ...

HSC Seating Chart SOLE Site

Published August 31, 2020

A new application in SOLE is now available for site and course administrators to enter seating chart assignments for all fall courses and events. The application will support HSC’s contact tracing eff ...

Panopto Cloud Update 8/15

Published July 30, 2020

On Saturday, August 15, we will be making a number of updates to the Panopto Cloud infrastructure to improve performance and scalability. These updates will require downtime. We expect up to 3 hours o ...

SOLE Spotlight - Course Support and Preparing for Fall

Published July 30, 2020

While preparing your fall courses, you should have a plan in place to deliver course material remotely. Take time now to organize your course material and decide which tools and technology you plan to ...

SOLE Certificate Courses Series Dates Added

Published July 29, 2020

Application & Web Support Services would like to update you on our SOLE Certificate Course Series which provides training for Course and Site Administrators. Additional dates have been added to suppor ...

SOLE Spotlight | Panopto with Zoom | July 2020

Published July 9, 2020

Should you need to conduct an onsite lecture or presentation, classrooms will be limited to 50% capacity. You can synchronously conduct the session for the remaining 50% of offsite attendees by utiliz ...

Panopto Cloud Update

Published June 22, 2020

On Saturday, June 27, the Panopto Cloud will be updated with the latest features and improvements. These updates will require downtime. We expect up to 3 hours of downtime, with a target start time of ...

SOLE Spotlight | Prepare for Fall with QM Template | June 2020

Published June 18, 2020

Mindful of our current public health uncertainty, we strongly encourage everyone to start taking steps to be able to pivot and blend between face-to-face and online course delivery this fall, as neede ...

SOLE Spotlight | Collaborate Ultra | May 2020

Published May 21, 2020

Blackboard Collaborate Ultra is a real-time video conferencing tool that lets you add files, share applications, and use a virtual whiteboard to interact. Collaborate can be used for virtual classroom ...

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